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The AIOps Certified Professional certification is tailored for IT and operations professionals seeking to master the integration of artificial intelligence (AI) into IT operations (Ops), known as AIOps. This certification covers the use of AI and machine learning to automate and enhance IT processes, enabling faster issue detection, predictive maintenance, and optimized performance. Participants learn to implement AIOps tools and techniques that monitor, analyze, and act on large volumes of data generated by IT infrastructure and applications. The program is designed for IT managers, operations engineers, data scientists, and DevOps professionals looking to streamline operations, improve system reliability, and reduce manual intervention through automation. By earning this certification, professionals demonstrate proficiency in using AIOps to proactively manage IT environments, optimize resources, and support digital transformation efforts in their organizations.


What is AiOps Certified Professional?

The AIOps Certified Professional certification is a specialized program that equips IT and operations professionals with the skills to leverage artificial intelligence (AI) in IT operations (AIOps) to streamline and optimize complex IT environments. This certification covers essential AIOps principles, focusing on using AI and machine learning to automate monitoring, detect anomalies, and predict issues before they impact the system. Designed for IT managers, operations engineers, DevOps practitioners, and data scientists, the program provides hands-on training in AIOps tools and techniques for handling large-scale data analysis, enhancing observability, and reducing manual intervention. By earning the AIOps Certified Professional credential, participants demonstrate their expertise in implementing intelligent automation, improving system reliability, and driving efficiency within modern IT infrastructures.

Course Feature

The AIOps Certified Professional course offers a range of features designed to provide participants with in-depth knowledge and practical skills in implementing AI-driven IT operations. Key features include:

  • Comprehensive Curriculum: Covers essential AIOps concepts, including anomaly detection, root cause analysis, predictive analytics, and automation, focusing on real-world applications in IT operations.
  • Hands-On Labs: Practical labs with popular AIOps tools and frameworks, such as Splunk, Elastic Stack, IBM Watson AIOps, and machine learning libraries, to enable participants to build and manage AI-driven IT solutions.
  • Expert-Led Training: Led by experienced instructors who specialize in AIOps, ensuring a mix of theoretical understanding and real-world insights into applying AI in IT operations.
  • Live Project Work: Participants work on end-to-end AIOps projects, applying automation and AI to real-world challenges in monitoring, incident response, and performance optimization.
  • Case Studies and Industry Examples: Detailed case studies from various industries demonstrate the benefits and challenges of AIOps, providing context for the skills being taught.
  • Certification Exam Preparation: Includes mock exams and practice questions to help participants confidently prepare for the AIOps Certified Professional exam.
  • Flexible Learning Options: Offers online and in-person formats to accommodate different learning preferences and schedules.
  • Networking and Community Access: Access to a professional network of AIOps practitioners for ongoing support, knowledge-sharing, and industry connections.

Training objectives

The training objectives for the Master in DevOps Engineering Certified Professional program aim to equip participants with advanced DevOps skills, tools, and best practices. Key objectives include:

  • Master DevOps Principles and Practices: Gain a deep understanding of DevOps culture, principles, and the full software delivery lifecycle, including development, testing, integration, deployment, and monitoring.
  • Develop Skills in Continuous Integration (CI) and Continuous Deployment (CD): Learn to create, manage, and optimize CI/CD pipelines for faster and more reliable software releases, leveraging tools like Jenkins and Git.
  • Implement Infrastructure as Code (IaC): Become proficient in automating infrastructure provisioning, configuration, and management using tools like Terraform and Ansible, ensuring consistency across environments.
  • Build and Manage Containerized Applications: Develop expertise in Docker for containerization and Kubernetes for orchestrating containerized applications, enabling scalable and efficient application deployments.
  • Establish Robust Monitoring and Logging: Set up monitoring, logging, and alerting systems with tools like Prometheus, Grafana, and ELK Stack to ensure system reliability and quick troubleshooting.
  • Strengthen DevOps Security Practices: Integrate security best practices and DevSecOps principles into the DevOps workflow, managing sensitive data, and securing CI/CD pipelines.
  • Enhance Collaboration and Communication: Foster collaboration between development, operations, and QA teams to streamline workflows and improve efficiency, aligning with agile and cross-functional practices.
  • Gain Practical Experience with DevOps Tools: Acquire hands-on experience with popular DevOps tools such as Docker, Kubernetes, Ansible, Git, Terraform, Jenkins, and monitoring tools through practical labs and real-world applications.
  • Develop Troubleshooting and Problem-Solving Skills: Build capabilities in diagnosing and resolving issues in complex systems, reducing downtime and improving deployment stability.
  • Prepare for Real-World DevOps Roles and Certification: Equip participants with the knowledge and skills needed to excel in DevOps roles, and prepare them for the certification exam, validating their expertise in the field.

Target audience

The Master in DevOps Engineering Certified Professional program is designed for IT professionals who want to deepen their expertise in DevOps practices and tools. This program is ideal for software developers, system administrators, DevOps engineers, and cloud engineers looking to streamline and automate the software delivery lifecycle. It also suits Site Reliability Engineers (SREs) and IT operations specialists who manage high-demand applications, ensuring reliability, scalability, and security within agile, cloud, or hybrid environments. Individuals working in fast-paced, collaborative environments, or anyone aiming to advance their skills in continuous integration and delivery (CI/CD), infrastructure as code (IaC), containerization, and orchestration, will benefit greatly from this hands-on, practical program. Additionally, professionals interested in career advancement in roles such as DevOps Engineer, Cloud Engineer, or IT Operations Manager will find the certification invaluable for demonstrating their proficiency in modern DevOps solutions and toolsets.

Training methodology

The Master in DevOps Engineering Certified Professional program uses a practical, hands-on training methodology to ensure deep understanding and real-world application of DevOps practices. The methodology includes:

  • Hands-On Labs and Real-World Scenarios: Interactive labs allow participants to practice using DevOps tools in real-world scenarios, such as setting up CI/CD pipelines, deploying applications with Kubernetes, and managing infrastructure as code. These labs build confidence and prepare learners for day-to-day DevOps tasks.
  • Instructor-Led Sessions and Live Demos: Expert-led sessions provide insights into complex topics and guide learners through DevOps processes step-by-step. Live demos reinforce key concepts, such as container orchestration and configuration management, helping participants see how tools are applied in real-time.
  • Self-Paced Learning Modules: Self-paced video tutorials, assignments, and downloadable resources allow learners to study on their own schedules, reinforcing concepts covered in instructor-led sessions and offering flexibility.
  • Mock Exams and Practice Tests: Regular quizzes and mock exams simulate the certification exam environment, allowing participants to assess their knowledge, improve exam readiness, and gain confidence in answering real exam questions.
  • Capstone Project: A final, comprehensive project integrates all the skills learned in the course. Participants design and implement a complete DevOps pipeline, demonstrating mastery of each tool and technique, from automation to monitoring and troubleshooting.
  • Peer Collaboration and Discussion Forums: Forums and peer groups foster a collaborative learning environment, where participants can discuss challenges, share solutions, and gain insights from each other’s experiences, enriching the learning process.
  • Continuous Feedback and Support: Participants receive ongoing feedback from instructors and mentors on assignments and projects, helping them refine their skills and better understand areas for improvement.
  • Access to Resources and Tool Documentation: Participants are given lifetime access to course resources, including cheat sheets, tool documentation, and study guides, ensuring they have a lasting foundation for practical DevOps work.

Training materials

The Master in DevOps Engineering Certified Professional program provides a comprehensive set of training materials to support participants’ learning journey. Key materials include:

  • Detailed Course Slides and eBooks: Structured slides and eBooks covering the full curriculum, from CI/CD to infrastructure automation, containerization, and monitoring, with detailed explanations and visuals.
  • Command Reference Cheat Sheets: Quick-reference cheat sheets for essential DevOps commands across tools like Docker, Kubernetes, Git, and Terraform, helping participants work efficiently during hands-on labs.
  • Step-by-Step Lab Guides: Practical lab guides with step-by-step instructions for implementing DevOps tasks such as creating CI/CD pipelines, deploying containers, and automating infrastructure.
  • Video Tutorials and Recorded Demos: Video resources that visually demonstrate complex tasks, including creating Kubernetes clusters, configuring Jenkins, and deploying applications, enhancing understanding.
  • Mock Exams and Practice Tests: Practice exams that simulate the certification format, allowing participants to test their knowledge and get familiar with exam scenarios.
  • Interactive Online Labs and Cloud Sandboxes: Access to online labs and sandbox environments where participants can safely experiment with DevOps tools and practice configurations without risk.
  • Case Studies and Real-World Examples: Case studies and examples from actual DevOps implementations, giving participants insight into applying DevOps practices in business settings.
  • Comprehensive Resource Library: A library of additional resources, including tool documentation, troubleshooting guides, blogs, and community resources for further learning.
  • Capstone Project Guide: A guide to the final capstone project, which integrates all course concepts, enabling participants to demonstrate their skills in a real-world scenario.
  • Discussion Forums and Peer Networks: Access to forums and peer networks for ongoing support, idea exchange, and collaboration with other learners and instructors.

Agenda of AiOps Certified Professional


  • Overview of AIOps: Definition, Benefits, and Use Cases
  • AIOps in Modern IT Operations: Importance and Industry Adoption
  • Key AIOps Components: Machine Learning, Big Data, and Automation
  • Hands-On: Setting Up an AIOps Environment and Understanding Data Pipelines
  • Data Sources in AIOps: Logs, Metrics, Events, and Traces
  • Data Collection and Integration with AIOps Tools
  • Data Normalization and Cleaning Techniques
  • Hands-On: Setting Up Data Pipelines and Preparing Data for AIOps
  • Introduction to Machine Learning Models in AIOps
  • Anomaly Detection Techniques and Algorithms
  • Root Cause Analysis and Event Correlation
  • Hands-On: Applying ML Models to Detect Anomalies and Analyze Root Causes
  • Automation in IT Operations: Incident Management and Resolution
  • Rule-Based vs. ML-Based Automation
  • Workflow Automation Tools and Best Practices
  • Hands-On: Implementing Automated Incident Responses and Remediation
  • Predictive Models for IT Operations: Capacity Planning and Failure Prediction
  • Monitoring Trends and Patterns for Proactive Management
  • Hands-On: Building Predictive Models for Downtime Prevention and Capacity Planning
  • NLP in AIOps: Use Cases in Ticketing, Logs, and Alerts
  • Text Analysis, Clustering, and Classification
  • Automating Log Analysis and Incident Categorization
  • Hands-On: Using NLP to Analyze and Categorize IT Tickets and Logs
  • Overview of Leading AIOps Platforms: Moogsoft, Splunk, IBM Watson AIOps, etc.
  • Tool Selection and Integration with Existing ITSM Systems
  • Best Practices for Implementing and Scaling AIOps
  • Hands-On: Configuring an AIOps Platform and Integrating with ITSM
  • Security Considerations for AIOps Implementations
  • Data Privacy, Compliance, and Ethical AI in AIOps
  • Implementing Security Monitoring and Threat Detection with AIOps
  • Hands-On: Configuring Security Policies and Monitoring in AIOps
  • Hybrid and Multi-Cloud AIOps Strategies
  • Using AIOps for DevOps and Continuous Deployment Pipelines
  • Leveraging AIOps for Business Insights and Operational Intelligence
  • Hands-On: Configuring AIOps in a Cloud Environment and Using AIOps for CI/CD
  • Overview of Capstone Project Requirements and Objectives
  • Building a Complete AIOps Pipeline with Data Collection, ML Models, and Automation
  • Capstone Presentation and Feedback
  • Hands-On: Implementing a Full AIOps Solution with Real-World Scenarios
  • Exam Tips and Strategies for Success
  • Reviewing Key Concepts: Data Collection, ML, Automation, Predictive Analytics
  • Mock Exams and Practice Questions
  • Final Q&A and Certification Guidance

PROJECT


In MDE Course a Participant will get total 3 real time scenario based projects to work on, as part of these projects, we would help our participant to have first hand experience of real time scenario based software project development planning, coding, deployment, setup and monitoring in production from scratch to end. We would also help our participants to visualize a real development environment, testing environment and production environments.

INTERVIEW


As part of this, You would be given complete interview preparations kit, set to be ready for the DevOps hotseat. This kit has been crafted by 200+ years industry experience and the experiences of nearly 10000 DevOpsSupport DevOps learners USA.

OUR COURSE IN COMPARISON


FEATURES DEVOPSSUPPORT OTHERS
1 Course for All (DevOps/DevSecOps/SRE)
Faculty Profile Check
Lifetime Technical Support
Lifetime LMS access
Top 46 Tools
Interview KIT (Q&A)
Training Notes
Step by Step Web Based Tutorials
Training Slides
Training + Additional Videos

Frequently asked questions

What is the AIOps Certified Professional certification?

This certification validates expertise in applying artificial intelligence (AI) and machine learning to automate and optimize IT operations, improving system reliability and efficiency.

Who should pursue the AIOps Certified Professional certification?

It’s ideal for IT managers, operations engineers, DevOps practitioners, and data scientists who want to enhance their skills in AI-driven IT operations and automation.

What skills will I gain from this training?

You’ll learn to implement AIOps practices such as anomaly detection, predictive analytics, root cause analysis, and automation within IT environments.

Are there any prerequisites for the certification?

Basic knowledge of IT operations, AI, and data analysis is recommended but not required for this certification.

What tools are covered in the training?

The course covers tools and platforms like Splunk, Elastic Stack, IBM Watson AIOps, and various machine learning libraries used in AIOps.

How is the certification exam structured?

The exam includes practical tasks that assess your ability to apply AIOps concepts, implement automation, and perform data-driven analysis in simulated IT environments.

How long is the certification valid?

The certification is valid for 3 years, after which recertification may be required to stay updated with new AIOps practices and technologies.

What format does the training follow?

The training includes instructor-led sessions, hands-on labs, real-world projects, case studies, and mock exams to prepare for the certification.

Can I retake the exam if I don’t pass?

Yes, retake options are typically available, often at a reduced cost or included with the initial registration.

How can I prepare for the certification exam?

Complete the course, practice hands-on labs, review case studies, and take mock exams to reinforce your understanding of AIOps concepts and tools.